On arrival in Panama with flight AA959 one of the two luggages, a Roncato baggage, ( pictures connected ) worth €189 arrived damaged. I promptly went to the suitable Office environment In the airport, wherever the one comment was that they handed me a « checking Posting Injury recognize », which I enclose herewith. I spent the following day shopping for a different luggage and trying to get in contact along with your workplaces via the telephone numbers indicated to the stated document with out, even so, acquiring any reply – the cell phone is never answered and the line goes blank just after several minutes of waiting, despite which range I dial. I As a result continue my journey and on my arrival in Miami airport for my return trip (flight AA2198 on March 24) I yet again make an effort to Call your office for the airport, but the only assistance they could give me was to challenge a complaint by using your web site, which I'm now carrying out. Besides the above mentioned, I do have A different – and possibly additional significant – complaint. At the time of my reservation I compensated an extra $88 ($44 Each and every) for extra convenience seats. To my surprise, the seats turned out to become the normal – no further – seats.
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I wanted to vent my aggravation with the baggage problem with all your airline. Every little thing else was great, although the way my baggage was taken care of would make me Imagine twice in advance of reserving with AA once more. I used to be billed $twenty five Each individual way for a single bag, not getting instructed my bag could possibly be carried on for no cost. To include insult towards the $50 billed, my bag was weakened on the surface on staying returned to me.
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I can't get the grievance section with the American Airlines Internet site to operate. So Here is the only area i can discover to publish my info prior to mailing it to your cooperate Business office.
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My partner And that i flew from Palm Springs to Ft. Myers Florida, to the return trip, flight 2233 from Dallas, my husband Rick Barnes was Reduce incredibly badly by something inside the seat when he place our luggage in the overhead compartment. We known as the Hostess and Regardless that blood was gushing out from the wound, he was offered a band help to deal with the five inch gash in his leg. We were informed that when everyone boarded, the hostess would return with the initial help package and would need to generate a report.
When I acquired to the complimentary hotel that American setup for me, I identified as 800-433-7300 and talked to an agent there who, to my shock was unable to see flights that were accessible on USAIR. She instructed me there have been no open seats on any with the early USAIR flights. I had been on the web and could see that there have been accessible flights. I actually booked a flight to demonstrate it to her.
My criticism is, on March 8th. My baggage was delayed from Chicago, my location was Dane County Airport Madison Wi. When it had arrived, it absolutely was delivered. Having said that, the baggage had been ruined and taped up. I named in a very grievance instantly. I had been givin a number of telephone quantities as well as firt one particular was simply a recording to go away my cellular phone and an individual would get back again to me.
At check in for flight 2356 my bag was seen by personnel as outsized. Put in measurement Check out & was one inch to tall . My gripe- my spouse with equivalent bag wasn't ( diff coloration) requested to measurement check. observed numerous clearly also tall bags previous check pt. your losing $.
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The web site will not operate. Whatsoever tab I select on the site doesn’t function. I desired to Verify the status of my flight And perhaps e book additional reading An additional one but absolutely nothing functions.